Privacy Policy

The protection of your personal data and the safeguarding of your privacy are of the highest priority for Book Of Ra Magic (operated via book-of-magic.cloud). This comprehensive Privacy Policy is intended to explain to you in a transparent, easily understandable, and legally sound manner how we collect, use, store, share, and otherwise process personal data when you use our online platform and the related services. We strictly adhere to the applicable data protection regulations, including the General Data Protection Regulation (GDPR) and relevant national laws in Germany.

For the purposes of data protection laws, the company that decides on the purposes and means of processing your personal data (the "Controller") is the operator of Book Of Ra Magic. Company contact details: Address: Friedrichstraße 100, 10117 Berlin, Germany Phone: +49 30 12345678 Email for data protection inquiries: [email protected]

Depending on how you interact with our platform and which services you use, we collect various categories of personal data. These may typically include:

• Identity and Contact Data: Name, email address, phone number, date of birth, residential address and where applicable, identity verification documents (for the fulfillment of age verification and legal requirements).
• Usage and Technical Data: IP address, browser type and version, time zone settings, operating system, device information, access times, pages visited and your general navigation on book-of-magic.cloud.
• Transaction Data: Where applicable, details of deposits and withdrawals, payment methods used, game history, betting history, and account balances.
• Communication Data: Contents of messages, emails, or chat logs when you contact our customer service or provide us with feedback.

We process your personal data only if we have a valid legal basis for doing so. The primary purposes and the corresponding legal bases (in accordance with Art. 6 Para. 1 GDPR) include:

• Fulfillment of a Contract: We use your data to set up and manage your account, to enable you to access our games and services, to process transactions, and to provide general customer support.
• Legal Obligations: Particularly in the gambling industry, we are subject to strict legal regulations. We process data for age verification (strictly 18+), for the prevention of money laundering and fraud, as well as for compliance with official reporting requirements.
• Legitimate Interests: We process data to improve our platform, to ensure IT security, to prevent misuse, for internal statistical analyses, and to defend against legal claims.
• Consent: For certain marketing activities, sending newsletters, or the use of specific analytics cookies, we obtain your prior express consent, which you can withdraw at any time.

We treat your data confidentially and will under no circumstances sell it to third parties. Data will only be shared within the legally permissible and necessary scope. Possible recipients may include:

• Service Providers and Processors: We work with trusted third-party companies that support us with IT hosting, payment processing, identity verification, or customer service. These partners process data exclusively according to our strict instructions.
• Authorities and Law Enforcement Agencies: If we are legally obliged to do so, e.g., by a court order or official directives, we may share data with the competent authorities.

International Data Transfers Our services may require data to be transferred to servers outside the European Economic Area (EEA). In such cases, we ensure through appropriate safeguards that a level of data protection is guaranteed that corresponds to European standards (e.g., by concluding standard contractual clauses of the EU Commission).

We store your personal data only as long as it is absolutely necessary for the purposes for which it was collected, or as long as legal retention periods (e.g., for tax or commercial law reasons, as well as industry-specific regulations) oblige us to do so. If an account is closed, we block the data from further general use and permanently delete it once all legal deadlines have expired.

We implement extensive technical and organizational security measures to protect your data from unauthorized access, loss, manipulation, or destruction. These include modern encryption technologies (such as SSL/TLS), strict access controls to our systems, and regular security audits. However, we explicitly point out that no method of data transmission over the internet or electronic storage can guarantee absolute security.

As a data subject, you have extensive rights regarding your personal data:

• Right to Information: You can request confirmation as to whether we process your data, and demand access to this data.
• Right to Rectification: You can request the correction of inaccurate or incomplete data.
• Right to Erasure ("Right to be Forgotten"): Under certain conditions, you can request the deletion of your data.
• Right to Restriction of Processing: In certain cases, you can request that we restrict the processing of your data.
• Right to Data Portability: You have the right to receive the data you have provided in a structured, commonly used format.
• Right to Object: You can object to certain processing activities for reasons arising from your particular situation. To exercise these rights, please contact us at [email protected]. In addition, you have the right to lodge a complaint with a competent data protection supervisory authority.

This Privacy Policy may occasionally be adapted to reflect legal or technical changes. The current version is always available on our website.